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How does the email subscription feature work? Article rated 4.3/5.0
Visitors can choose to subscribe to receive new comment email notifications by selecting the "Notify me of new comments via email" checkbox when posting a comment. As soon as the comment is posted, re...
How secure is Commentics? Article rated 4.7/5.0
Commentics was written with security in mind. A lot of research and study has gone into best practices to prevent both widespread and modern threats. It has successfully passed automated attack script...
How do I reset my admin password? Article rated 4.1/5.0
If you have forgotten or lost your admin panel password then you can reset it by following the steps below. It can not be recovered as it is stored using one-way encryption for security. 1. Open phpMy...
How do I fix a strange problem? Article rated 3.9/5.0
If you are experiencing odd behaviour with the script please take the following steps: 1. Go to Settings -> Error Reporting and enable it for either the front or backend. 2. Re-visit the page(s) y...
How does the report / flag feature work? Article rated 5.0/5.0
This feature has been added so that visitors can report comments to you. This may be because of spam or swearing or any other reason. To understand this feature it is important to distinguish between ...
Why am I not receiving any emails? Article rated 3.9/5.0
If email from the script has stopped working, or has never worked, there are a few steps which may help you to diagnose the problem: - Is the correct transport method selected in Settings -> Email...
How does the Task System work? Article rated 4.3/5.0
The 'Task System' is a feature of Commentics which is able to automatically run scheduled tasks. This allows the script to perform important functions, such as removing old data, which keeps the datab...
Why are the images not appearing? Article rated 4.0/5.0
The most common cause for images not appearing is the 'Commentics URL' value in Settings -> System being incorrect. This URL is used to build part of the path to the images. The URL should be the l...
How do I restore a database backup? Article rated 4.2/5.0
Commentics provides a feature to back up its database in 'Tools -> Database Backup'. If you ever need to restore this backup, just follow these steps: 1. Download the backup by clicking on its fi...
 

 
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